Medicare Plan Comparison Strategies to Increase Patient Retention and Grow Revenue LEARN MORE

Case Study:

S&S Drug
Beloit, KS

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Located in downtown Beloit, Kansas, S&S Drug has been a pillar of the community for nearly 120 years and an invaluable medical resource for Beloit's population of just over 4,300 people. With nearly a quarter of the population being 65 and older and 60% of S&S Drug's claims going through Medicare Part D, finding the best way to serve the Medicare population became a huge part of their business model. "We started offering Medicare plan comparisons as a way of standing out from the big chains in the area," said Heather Johnson, CEO of S&S Drug.
 
During an average open enrollment period, Johnson performs around 1,000 plan comparisons (seeing as many as 45 patients a day), and that number is only growing. With the automation features in Medicare Match — like auto medication imports — she can breeze through plan comparisons while still finding the best plans for each patient.
 
 

By the Numbers

over 0

plan comparisons performed per open enrollment period

up to 0

plan comparisons scheduled per day

up to 0

additional plan comparison appointments each year

Challenges

  • Tedious, time-consuming manual plan comparison process
  • High out-of-pocket costs for Medicare patients
  • Medicare patient population inundated with plan choices

Use Cases

  • Streamline Plan Comparisons: Simplify the act of comparing Medicare plans for patients
  • Win-Win Reporting: Identify plans that reduce patient costs and benefit the pharmacy

"Looking at plan comparisons is our number one customer retention tool. This is a product I couldn’t run my business without. It is an amazing program."
  - Heather Johnson
Chief Executive Officer, S&S Drug

Outcomes

  • 1,000+ plan comparisons performed per open enrollment period
  • Up to 45 plan comparisons scheduled per day
  • 50-60 additional plan comparison appointments each year
  • Positive impact on customer retention

Improved Profitability, Patient Retention, and Pharmacy Growth Starts Here

Strengthen patient relationships while unlocking new revenue growth opportunities with Medicare Match! Help your patients compare Medicare plans and choose the one that's right for their needs. Are you ready to find the perfect Match for your Medicare patients?

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