As highly trusted and accessible healthcare providers, pharmacists have taken on the significant increases in patient and workflow demands from administering the COVID-19 vaccines. This historic vaccination challenge has had a transformative effect on both the practice and business of retail pharmacy. One of the most important changes is how administering the COVID vaccine has underscored the need for pharmacies to adopt a year-round vaccination strategy, one that is driven by an appointment-based model.
In a recent webinar conducted in partnership with Drug Store News, EnlivenHealth’s pharmacy experts shared their best practice recommendations on how to leverage the COVID-19 vaccination event to modernize vaccine and pharmacy workflows by leveraging advanced digital technology and an appointment-based workflow approach. COVID-19 and patients’ growing comfort level with scheduling an appointment to get vaccinated, have opened the door for pharmacies to offer new script-generating, valued-added services that leverage the full range and depth of their pharmacists’ capabilities as trusted, expert healthcare providers.
Paramount to successfully implementing these transformative practice strategies is having the right tools to drive pharmacy workflow efficiencies, thus freeing up pharmacists’ time and empowering them to practice at the top of their license. EnlivenHealth’s David Kirkus, a long-time registered pharmacist and pharmacy industry technology and business leader, recommended adopting appointment-based solutions due to their proven ability to help pharmacies:
- Reduce the amount of pharmacy walk-ins
- Save time, and improve productivity and satisfaction
- Improve patient retention by more than 14% annually
- Boost script volume by 2.3%, and more
- Automate patient scheduling and communications, as well as reporting
EnlivenHealth™ has pioneered appointment-based pharmacy solutions with its industry-leading Medication Synchronization and CareScheduler solutions. These proven technologies are helping pharmacists today to minimize pharmacy disruption due to the pressing need to administer the COVID-19 vaccine and related medication and care therapies. Duane Jones, district manager, community pharmacy residency director and clinical programs director of Harps Food Stores, addressed these issues during the webinar, saying: “These appointment-based tools make our pharmacies’ workflow easier throughout the course of the day, allowing our pharmacists to spend time with patients. That’s the future of pharmacy, and we all need to start positioning ourselves today to be ready for it. If you wait, it will be too late. We need the tools, and we need efficiencies in place. EnlivenHealth™ has been a great partner in helping us achieve that.”
Watch the full webinar on-demand by filling out the form here and learn how you can transform your pharmacy practice and business with appointment-based digital solutions.