Case Studies

Discover how a specialty pharmacy group was able to increase PDC scores, boost self-service refills, and improve their Net Promoter Score by automating patient communications with EnlivenHealth Reach.

“When you bring someone in who knows what to do, you can just focus on building your business and helping the community.” Read this case study to learn how 986 Pharmacy Group can now maintain ARs with zero outstanding claims over 60 days with Cardinal Health Reconciliation Plus, powered by EnlivenHealth.

Learn how an independent pharmacy cooperative created real, sustainable growth for five of its member pharmacies using EnlivenHealth's data analytics solution.

Explore how an independent pharmacy used Medicare Match to drive patient retention and streamline their process while still finding the best plans for each Medicare patient.

“We were doing about 150 shingles and pneumococcal vaccines a year. Now that we're using [Amplicare Clinical Solution], we are doing over 500 vaccines [annually]. It's helped us push forward in a very positive way.”

"The level of support and attention that you get from EnlivenHealth as a partner is outstanding. I wouldn't consider it a client-to-vendor relationship, it's really been a partnership."

A $70,000 revenue increase in less than three months sounds too good to be true for an independent pharmacy. But for Robbie Monahan, PharmD and the staff of Southland Pharmacy, it was as simple as reading a report.

Dan Priest, Director of Pharmacy for Lakeland Pharmacy, needed to boost prescription revenue to keep up with big box retailers and chain pharmacies in the area. After he implemented MyDataMart, he used the solution’s insights and suggested actions to increase store profits by an average of $6,600 per month.

Discover how Kettering Health Pharmacy was able to boost revenue by nearly three-quarters of a million dollars with the help of EnlivenHealth Clarity.

Learn how Magnolia Pharmacy bounced back from losing their biggest prescriber amid dwindling margins and grew profits by 25% using EnlivenHealth Clarity.

After implementing EnlivenHealth Connect, they cut call transfers by nearly 30 percent while automating over half of their prescription refills. The result? More time for face-to-face patient interactions and revenue-generating clinical services—exactly what their lean team needed to thrive during uncertain times.

After using RxCompass—powered by EnlivenHealth Clarity—they were able to boost their revenue by over $70,000 in just three months!

Discover how Amber Speciality Pharmacy improved medication adherence and their Net Promoter Score by automating communications with EnlivenHealth Reach.

After implementing Cardinal Health Reconciliation Plus (powered by EnlivenHealth®), 986 Pharmacy transformed AR management from a time-consuming manual process into a streamlined operation requiring just 1-2 hours per month. With dedicated analyst support and systematic monthly reviews, they now maintain ARs with zero outstanding claims over 60 days, which should help ensure accurate financial reporting and improved cashflow management.

Pharmacy 575 opened during the COVID-19 pandemic and quickly became their community's immunization headquarters, administering up to 120 COVID-19 vaccinations daily. To sustain this momentum, they leveraged EnlivenHealth Treat to identify additional immunization gaps among their patients and expanded outreach to nursing homes and businesses. This patient-focused approach allowed them to grow their vaccine business by 230 percent.

Learn how Kansas-based independent pharmacy S&S Drug used EnlivenHealth’s Medicare Match to streamline Medicare plan comparisons.

Pennsylvania-based Value Drug Company, a 600-member pharmacy cooperative, enlisted the help of EnlivenHealth Clarity pharmacy analytics to help counter shrinking reimbursements and narrow profit margins. After a 90-day pilot period in a handful of stores, the increased profits and significant return on investment prompted Value Drug Company to launch a larger scale rollout to more stores.

A national grocery store pharmacy chain turned to EnlivenHealth to help them connect to their patients and increase flu vaccinations. Using automated messaging campaigns, the pharmacy was able to stand up a flu shot outreach program and reach approximately 1 million patients in the first 30 days. 10.4% of recipients received a flu shot within 10 days of contact.

EnlivenHealth® and the University of Tennessee Health Science Center partnered on a proof-of-concept study made possible by grant funding from the National Council for Prescription Drug Programs (NCPDP) Foundation. The research found that integration of pharmacy and medical software is feasible across community pharmacy and medical settings, allowing bidirectional communication and interoperability.

After CMS announced that PrEP would be completely covered by Medicare Part B, a respected nonprofit healthcare system jumped at the chance to help their patients get the HIV prevention they need. But when other vendors were unable to bill with 340B modifiers, the health system turned to EnlivenHealth. Working together, EnlivenHealth was able to help the health system navigate PrEP billing and successfully submit claims for their patients.

After being disappointed by a previous financial services vendor, Lee’s Marketplace switched to Cardinal Health Reconciliation Plus (powered by EnlivenHealth) and got the hands-off claims management experience they always wanted, saving approximately 24 hours of staff time every month that they can allocate to patient-centered activities.

How accurate cost estimates could save $2.8 Million in staffing hours and tripled patient assistance in long-term care.

Magnolia Pharmacy used data tools from EnlivenHealth® to come back from losing their biggest prescriber.

Dan Priest, Director of Pharmacy for Lakeland Pharmacy, needed to boost prescription revenue to keep up with big box retailers and chain pharmacies in the area. His pharmacy management system, however, severely limited what he could learn from his pharmacy data. After he implemented MyDataMart, he used the solution’s insights and suggested actions to increase store profits by an average of $6,600 per month.

It takes more than just ideas to solve a problem; it takes action. So when Joel Aylor, the pharmacy manager for Kettering Health Pharmacy, was tasked with finding new ways to optimize their workflow and generate revenue, he came to the table with more than just ideas; he had a plan of action. But to execute his plan efficiently without interfering with his other responsibilities, he needed help. He needed MyDataMart.

4,170 patients received a Medicare Part D plan comparison by a pharmacy chain using Medicare Match in 92 of their locations. Retention in the intervention group increased by 10.69 percentage points (91.24% vs. 80.55%; p<0.0001) as compared to baseline with statistically significant results. With at least 359 additional patients retained, approximately $557,048 in additional revenue was yielded during the 1st quarter of the calendar year with an annual-run rate of $2,228,190.